Updated 22 Oct 2026 · line pages list every model with its published specification
The visitor takes a device by scanning a code, hears the right track when they walk up to the right object, and drops it back in the slot on the way out. We build all four parts of that loop — the cabinet, the player, the wearable receiver and the group set — on one firmware and one management console, so a site does not end up with three vendors and no single answer when something stops working.
Most attractions run audio guides with a counter, a paper sign-out sheet and a staff member who is also needed somewhere else. A self-service cabinet removes the counter, keeps a record of every unit leaving the slot, and turns guide hire into something a site can measure per language, per gallery and per hour.
Small ticket, high margin, no queue. A hire device is a few euros per visitor, which is exactly the price point that does not need a decision from anyone. The revenue shows up in the ancillary line the operator already reports on, and it survives the days when the ticket desk is short-staffed.
The cabinet is the product, not the gadget. Buyers underestimate it. Slot locking, charging current per bay, what happens when a visitor walks off with a unit, how a deposit is released, how the site name gets onto the screen in four languages and how the thing survives a frosty entrance hall at 06:00 — that is where projects succeed or die, and it is where we spend most of the engineering time.
Positioning is the honest part. Auto-trigger narration works: BLE beacons indoors, satellite positioning outdoors, RFID or loop at fixed exhibits. What does not work is a supplier promising “it always knows where the visitor is” in a stone-built fortress with three-metre walls. We survey the route with you and write the trigger plan before we quote the hardware.
Who we sell this to. Museums and heritage sites, city tour operators and inbound DMCs, zoos and aquariums, vehicle and factory tours, hotels with a visitor route, and rental operators who place cabinets at several sites and manage one fleet. Distributors and AV integrators buy it as a project line, not a shelf line — the paperwork is different and we price it that way.
Pick the shape that fits the visit: a cabinet that hands devices out and takes them back, a player a visitor holds, a wearable they forget they are wearing, or a group set for a guide with a party.
Floor-standing, wall-mounted or with a payment terminal mount. 20, 40, 60 or 80 bays, each charging and releasing independently; QR or contactless start, deposit logic you set, and a live occupancy report the site manager can read on a phone.
The visitor-held unit: 3.5" colour screen, satellite and beacon positioning, an AI voice answer layer over the site script, camera for exhibit recognition, and a SIM slot when the site has no usable Wi-Fi. Ships with the content console, not a locked app store.
The wearable that comes out of a cabinet bay: ear-hook design that leaves the canal open so a visitor still hears the traffic, the guide and their own children. Ten-plus hours per charge, volume keys on the stem, and a shell that survives a drop on cobblestones.
One transmitter, 15 to 30 receivers, tour-channel discipline for a guide walking a party through a noisy square: short range, no queue at the headsets, and a charging tray that returns the fleet to full between departures. Quoted as a set with spares.
| Model | How it works | What you must own | Typical buyer |
|---|---|---|---|
| Paid hire | Visitor scans, pays, a bay releases. Deposit held and released automatically on return. | Your price, your payment account, your refund policy text on the screen | City attractions, museums with high footfall |
| Free loan | Same cabinet, no payment. Unit is released against a contact record or an ID scan where local law allows it. | The loss rate you accept, and the wording that makes it a loan not a gift | Tourist offices, hotels, galleries, visitor centres |
| Staffed issue + cabinet top-up | Desk issues a small pool; the cabinet carries the overflow and the out-of-hours arrivals. | One stock count per shift, and a role that can empty the float | Sites with a mixed season |
The payment question, answered plainly. Cabinets built for the Chinese market scan a WeChat or Alipay code and hold a deposit through that wallet. That is not available to a visitor in Rotterdam or Toronto. Our export builds are payment-agnostic: the cabinet exposes a start session and waits for a confirmation, and you connect it to the contactless terminal or payment service you already hold a merchant account with. We supply the integration layer, the terminal mount and the failure behaviour — we do not become your acquirer, and no honest supplier will.
The hardware is a small part of a guide project. The script, the recordings and the trigger map are the project.
Script and audio. Sites usually already have panel text; that is not a soundtrack and should not be read out as one. We supply a script structure (stop, hook, 45–70 seconds, one idea) and a language matrix, and we can record and master in the languages you need — or take your finished MP3 package and load it. Your curators keep editorial control; we do not write history for anyone.
Delivery. Tracks are pushed to the fleet over Wi-Fi or the cellular link, with a version number per site so a gallery that closes for refurbishment does not keep narrating a case that is not there. Beacon batteries and their replacement interval are part of the maintenance plan, not a surprise in year two.
Data. The console reports device movement against trigger points — which stops actually get listened to, where visitors turn back, which language runs out first. Visitor-side personal data is not required for any of this; we run the analytics on anonymous device sessions and give you the wording your data-protection officer will want to read before the first cabinet is switched on.
What we will not claim. No “100 % accurate positioning”, no disinfection efficacy percentage without a test report against a named standard, no “works everywhere with no survey”. Send us the floor plan or the route and we will tell you which trigger technology fits which part of it.
The same firmware family covers the three settings buyers specify it for: a scenic area or heritage site with an outdoor route and satellite triggering; a museum gallery with beacon zones and fixed exhibit triggers; and a guided-tour operation where one transmitter speaks to a group of receivers. Tourist attraction interpretation equipment is usually one of two different products — visitor interpretation (recorded or AI-answered content at an exhibit) or a group tour guide system (a live guide speaking to visitors in noise). Tell us which the plan describes and the specification changes accordingly.
The same stop list, the same narration masters and the same positioning question — delivered with nothing held in the hand. Our AI tour glasses recognise the exhibit a visitor is looking at, decide which stop that is, and speak the track in the language that visitor selected.
Treat it as a premium tier, not a replacement. Open-ear receivers stay the economical answer for a hundred schoolchildren at once, and the cabinet remains the issuing, charging and reconciliation backbone — a bay insert can be tooled for the glasses case from ten cabinets. Sites that trial it run a small glasses fleet beside the existing fleet and let the hire numbers decide the mix.
Said plainly, because the phrase is used loosely: these glasses carry no display in the lens. They see, hear and speak. If an interpretation plan needs text or arrows in the visitor's field of view, that is a different hardware family and an ODM conversation, and we would rather have it at the start of a project than in a board paper after one.
What carries over from this line unchanged: the content format your curators already write, the browser console, the per-session record, offline caching of narration, and the survey-first method for deciding which stops take beacons, which take visual matching and which need a satellite fix.
The same visitor route can be served by three of our catalogue families, and the right answer depends on who is holding the device. A pocket translator answers a question a visitor asks; a guide player answers a question nobody asked out loud; AI glasses put the answer in front of the eyes and are still the hardest of the three to insure, charge and hand over at a desk. Most museums we supply end up with a cabinet plus a player, and the translator in the gift shop for the staff.
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Everything we publish is in the journal.
Number of entrances, peak arrivals per hour, languages, indoor or outdoor, and whether you want paid hire or a free loan. You get a configuration, a trigger plan and a per-unit quotation.
Answers come from our published factory policy. Quotations are handled by a person.