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G2 Open-Ear Guide Receiver — Handed Out, Worn, Returned, Charged

The device most visitors actually keep on their head, because it asks nothing of their ear canal. It comes out of a cabinet bay already charged, plays the track the player or transmitter triggers, and goes back into the same slot to be charged and counted. Shell, contact geometry and volume default are all yours.

MOQ: 1,000 units · mixed colours and channel sets

Updated 20 Oct 2026 · specifications per hardware revision

Pair of orange open-ear hook style tour guide receivers shown from both sides
Left and right views of the ambidextrous shell, volume keys on the stem, charge contacts on the inner face.

Reference photography — request current production images for your exact shell colour and revision before you print a listing.

The unglamorous reasons it wins

A hire device is judged on fit, hygiene and the fifth drop

Nobody in a museum shop is evaluating frequency response. They are deciding whether the thing stays on, whether it feels clean, and whether it survives being pulled off over a coat collar forty times a day.

No fitting step at the counter. A hook goes on in one motion, left or right, and there is no size to argue about. On a coach party of 46 that is fifteen minutes of queue time removed, which is the difference between a site that offers guides and one that does not.

Cleanable, visibly. One smooth shell with no foam, no silicone tip and no grille you cannot reach. Wipe station plus a documented routine is what lets an operator say the fleet is clean and mean it.

Repaired, not replaced. Replaceable cell, replaceable hook, contacts that take a thousand seatings. The spare-part price in year four is on our quotation, because that is when a fleet purchase is actually judged.

Where we will steer you away from this model. A silent gallery, a conservation room or a guided group inside a cathedral needs in-ear or wired — an open-ear unit at high volume leaks sound onto the person next to you. Tell us the room types and we will quote the mix honestly, including the option where half the fleet is open-ear and half is in-ear.

Ask any supplier these three questions: what is the spare cell price and how long is it guaranteed, is the shell rated for alcohol-wipe cleaning, and what is the measured leakage at maximum volume at one metre. We answer with numbers and a test method, because a hire fleet lives or dies on all three.

Specification

Full parameter table

Confirm against the datasheet we send with your quotation — radio variant and shell tooling change by revision.

Wear, audio & battery
FormAmbidextrous open-ear hook, about 30 g, no ear tip; worn left or right, both ears remain uncovered
AudioVoice-priority profile with a site-settable default level; step-up profile for noisy outdoor routes; measured leakage at one metre supplied on request for gallery use
ControlsVolume up and down on the stem, single multi-function key, channel select on group-set variants
BatteryAbout 10 hours continuous guided audio; charges in a cabinet bay, a multi-unit tray or USB-C; replaceable cell quoted as a consumable
Link to sourceProprietary tour radio for group sets, or Bluetooth pairing to the G1 player and to a visitor's phone where the site allows it
Hearing accessNeck-loop and telecoil-compatible receiver options as an accessory line for hearing-aid users; not a claim about the standard shell
DurabilityDrop-tested onto stone and timber at waist height, hook fatigue-cycled, contacts rated for repeated cabinet seatings
CleaningShell rated for alcohol-wipe cleaning; no foam or fabric parts anywhere in the audio path
Skin contactEN 1811 nickel-release testing available for the hook material where your market asks for it
Fleet, compliance & ordering
Cabinet compatibilityContact geometry and seating designed for the G3 bay; bay inserts tooled for your existing device from 10 cabinets if you are replacing only the fleet
IdentificationLaser-etched unit number plus an optional 125 kHz or NFC tag for check-in and shrinkage reporting; colour coding by language group on request
Group setSame shell works as a receiver in the G4 group set with a channel-select variant and a guide transmitter
AccessoriesCharging tray, transport case, spare hooks, spare cells, lanyards, sanitising wipes, printed quick card in your languages
CertificationCE (RED where the radio variant requires it), FCC Part 15, RoHS 3, REACH SVHC screen, UN38.3 for the cells, UKCA on request
Spares policyConsumable cells, hooks and contacts stocked five years; 2 % free replacement parts with every order
BrandingShell colour by Pantone, logo pad-print, etched unit numbering, custom packaging — see the OEM/ODM page for tiers
Test & QCEvery unit: pairing, audio level, key travel, hook fatigue sample check and one charge cycle — described on the Factory & QC page
MOQ & terms1,000 units standard, mixed colours within the MOQ · EXW, FOB Shenzhen or DDP by air / sea · 12-month warranty · Longhua District, Shenzhen
Certification & compliance

Documentation pack supplied per model

  • CERED where applicable
  • FCCPart 15
  • RoHS3 recast
  • UN38.3cell transport
  • EN 1811nickel release
  • UKCAon request

Reports are supplied per hardware and radio revision rather than published on the page, because a receiver sold as a Bluetooth accessory and one sold as tour-radio equipment carry different scopes. Battery transport documentation accompanies every shipment. Hygiene is an operational claim, not a test claim: the shell is cleanable and we supply the wipe schedule; we do not claim a pathogen reduction figure without a report against a named standard.

Send specifications

Get a written quotation for the G2

Send quantity, the room types and whether the fleet pairs with a cabinet, a player or a guide transmitter. You get a per-unit price by quantity break, the accessory list, and a spares price sheet for year four.

  • Answered byA person in the sales team, not an autoresponder
  • IncludesSpec sheet, report list, leakage measurement, spares price sheet, quantity breaks
  • No account neededNo list purchase, no newsletter, no payment

Prefer to talk? WhatsApp the factory or write to wangkf@wingworld.cn.

Full contact page

Required fields are kept to three on purpose. Phone number is optional — tell us if you would rather have a call.

Questions buyers ask about this model

Do these work with our existing transmitters?
Usually, with a caveat: tour radio frequencies and channel counts differ by manufacturer and by market, so send us the make and the frequency plan and we will tell you whether a compatible variant exists or whether the honest answer is a mixed fleet during the transition.
Can we brand them and number them?
Yes — shell colour by Pantone, pad-printed logo, laser-etched unit numbers and an optional NFC or 125 kHz tag so check-in and shrinkage reporting work at the cabinet and at the desk.
How many spares should we buy?
Plan on eight to twelve per cent of the fleet in circulation as service stock on a high-turnover site: units go out with a cracked hook or a tired cell long before the shell looks finished. We quote the spares sheet with the fleet price so the number is visible at budget time, not at breakdown time.
Is the ten-hour figure real?
It is measured at the default level with a continuous guided programme, which is the way a hire fleet actually runs. Loud outdoor use with a step-up profile shortens it; standby between visitors does not cost much. We will send the test method with the datasheet rather than a single optimistic number.

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Ready to discuss your order?

Send specification and quantity — quotation, spec sheet and spares price sheet within one business day.