Smart Glasses Accessories: What Ships in the Box and What Reorders Next
What the Factory Policy Defines as “Box Contents”
The factory policy treats “box contents” as the functional minimum required for safe, compliant first-use: one pair of AI glasses, one USB-C charging cable (2 m, braided, 60W PD capable), one soft-touch microfibre cleaning sleeve, and one rigid EVA carrying case with internal moulded cradle. These four items ship with every order of Vox One AI glasses, Vox Ride cycling camera glasses or any model in the AI Glasses line. They are covered under the 12-month warranty and included in the 2 % free replacement parts allowance. No variation — size, colour or branding — is permitted in this baseline configuration.
What Triggers a Reorder — Not a Revision
Reorders begin where branding, localisation or durability requirements diverge from the baseline. That includes logo-embossed cases (MOQ 500), multi-language quick-start cards (MOQ 1,000), replacement polarised lenses for outdoor variants (MOQ 500), and firmware white-label packages (MOQ 2,000). None of these appear in the initial box unless explicitly quoted as part of an OEM/ODM project. You’ll find full scope definitions in the OEM/ODM services section, and real-world examples in the AI glasses market trends report.
Compliance Boundaries Apply to Accessories Too
Every accessory with electrical function or skin contact carries its own certification scope. The charging cable must meet EN 62368-1 and RoHS 3; the EVA case must pass EN 1811 nickel release if lined with metal-reinforced stitching; the battery-powered charging case requires UN38.3, SDS and watt-hour marking. These are not optional add-ons — they are booked per hardware revision with an accredited laboratory, just like the base device. Documentation is issued per build, not per SKU, and appears in the how we build and test archive.
Where Importers Must Say No to Supplier Claims
Do not accept supplier claims that “lens kits are interchangeable across models” or that “third-party cases meet CE RED immunity thresholds”. WingPhoenix does not validate cross-model mechanical fit or RF shielding of external cases. Lens retention force, hinge torque and optical alignment are tested only on the full assembled device — not on component-level spares. If a distributor supplies its own lens or case, the importer assumes full liability for EMC, safety and wearability compliance. This is why the health smartwatch and translation earbuds lines follow identical accessory validation rules — no exception is made for smart glasses.
Reorder Logic in Practice: A Decision Table
| Item | Ships in Box? | Reorder MOQ | Certification Scope | Lead Time |
|---|---|---|---|---|
| USB-C charging cable (2 m) | Yes | 500 | EN 62368-1, RoHS 3 | 25–35 days |
| EVA carrying case (rigid) | Yes | 500 (logo), 1,000 (custom print) | EN 1811 if metal-lined | 25–35 days |
| Polarised replacement lens set | No | 500 | None (non-electrical, non-skin-contact) | 25–35 days |
| Firmware white-label package | No | 2,000 | CE RED, FCC Part 15C (per build) | 30–40 days |
| Multi-language quick-start card | No | 1,000 | None (paper) | 25–35 days |
| Battery-powered charging case | No | 500 | UN38.3, SDS, EN 62368-1 | 25–35 days |
| Third-party lens or case | No | Not supported | No WingPhoenix validation | N/A |
Why Spares Are Not “Just Another SKU”
Spares are engineered to match the hardware revision they serve — not the catalogue year. A lens set quoted for Vox One v2.1 will not fit v2.2 if the hinge geometry changed during FQC gate review. That’s why every spare order references the exact firmware version, battery batch ID and mechanical revision noted in the original OQC report. This discipline extends across the product catalogue, from AI glasses to service robots. It also means your procurement team must retain the original build documentation — not just the PO number — to avoid mismatched spares. For guidance on aligning spares with active builds, consult the buyer resources library or send us the specification
Questions buyers ask
Which accessories belong in the initial shipment versus a second order?
Standard cables, charging cases and protective sleeves ship with every AI glasses order; branded cases, replacement lenses and custom firmware are reorder items subject to separate MOQs and lead times.
How do I reconcile accessory MOQs with our distributor’s launch timeline?
The factory policy sets minimum order quantities per item type — 500 for standard accessories, 1,000 for custom packaging — and all accessory reorders follow the same 25–35 day production window as the base device.
A sample failed QC on lens retention — can we swap just the hinge assembly?
No: hinge assemblies are not stocked as standalone spares. Replacement requires a full accessory kit (case + cable + lens set), ordered at MOQ 500, with UN38.3 and SDS documentation supplied per battery-integrated unit.
What is not covered or not yet evidenced in the current accessory policy?
There is no published test report for drop resistance of third-party replacement lenses, and no EN 1811 nickel release screening applies to non-skin-contact accessories such as hard-shell cases or USB-C cables.
Related: more on ai glasses · buyer guides · customisation tiers